Cancellation Policy

Updated 11/30/2023

Please note: all refunds, whether for attendees, exhibitors, or advertisements will be charged a 10% cancellation fee.

All cancellations must be sent in writing by email (emily@theicom.org) or by mail (ICOM 95 E Co Rd, 1000 S Clayton, IN 46118). Please allow the necessary time for the staff to process your request. If sent by mail, please allow more time.

CANCELLATION (REFUND) POLICY FOR ATTENDEE REGISTRATION & TICKETED EVENTS

Cancellations received on or before October 31, 2024, will be refunded the full amount less a 10% fee. No refunds will be given after the 31st. You will be able to transfer to a virtual registration if desired.

CANCELLATION (REFUND) POLICY FOR EXHIBITS

All exhibit cancellations requested on and before September 13, 2024, will be refunded the full amount less a 10% cancellation fee. Refunds requested from September 14, 2024 through October 31, 2024 will only be granted if canceled spaces are resold. No refunds will be given after October 31, 2024.

CANCELLATION (REFUND) POLICY FOR ADVERTISING

All cancellations are charged a 10% fee. A written cancellation must be received by August 2, 2024 to receive a full refund less the 10% cancellation fee. No refunds will be given after that date.

CANCELLATION (REFUND) POLICY FOR VIRTUAL REGISTRATIONS

Please Note: Refunds are processed the way in which they were paid. If you paid via credit card, your refund will go back to the card you paid with. If you paid by cash or check, your refund will be processed via check.