Refunds are only processed in the way they were paid. If you paid via credit card, your refund will go back to the card you paid with. If you paid by cash or check, your refund will be processed via check.
Cancellations received on or before November 7th, 2018 will be refunde the full amount less a 10% fee. There are no refunds after the 7th.
All cancelations must be sent in writing fax (317-539-2467), email (email@example.com) or mail (ICOM 95 E Co Rd 1000 S Clayton, IN 46118). Please allow the necessary time for the staff to process your request. If sent by mail, please allow more time.
CANCELLATION (REFUND) POLICY FOR EXHIBITS
All exhibit cancellations requested on and before September 15th, 2018 will be refunded the full amount less a 10% cancellation fee.
Any cancellation requested after the 15th will only be refunded minus the fee if the space is resold to another vendor. You will receive a cancellation email, but the refund will not be processed until the space is resold.
Cancellations requested the week before ICOM (November 10th-15th, 2018) will NOT receive a refund of any kind due to staff traveling and being at the venue with no time to secure a new vendor.
CANCELLATION (REFUND) POLICY FOR ADVERTISING
All cancellations are charged a 10% fee. A written cancellation must be received by August 10th, 2018 to receive a full refund minus the cancellation fee. No refunds will be given after that date.